Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

My Vapery! Sufyan he knows about the vapes much knowledge he is very humble he talk to nicely ! My vapery is my go to shop when it comes to everything related to vaping, pods & devices. They exceed customer expectation & they have a selection of the best pods & devices. Recently I went to try the new ElfBar Device & I really like it , many different flavors & affordable prices. Highly recommend it to every smokerMy Vapery is my go to shop when it comes to everything related to vaping, pods & devices. They exceed customer expectation & they have a selection of the best pods & devices. Recently I went to try the new ElfBar Device & I really like it , many different flavors & affordable prices. Highly recommend it to every smoker ~ Shahid G
I recently visited My vapory (vape shop) and had the pleasure of being assisted by Sufyan. From the moment I walked in, Sufyan's friendly and welcoming demeanor stood out. He has an impressive knowledge of the products and was able to guide me through the various options based on my preferences and experience level. His customer service skills are top-notch. Whether you're a beginner or a seasoned vaper, Sufyan is the person you want to talk to. I highly recommend stopping by My vapory and asking for him by name. You won't be disappointed! ~ Maham R
What a neat spot in Mercato Mall! I've come by 3 or 4 times and I've always felt so welcome. I've been into vaping for about 8 years but lost touch on what's new these days, Ivy and Dexter helped me out so much! They've got a lot of knowledge about what's new in the vaping world, as well as being able to set up your brand new products for you on-site! I think I've found my favourite for vape gear in Dubai! P.S > They've got a a spiff rewards program too that you ought to ask about! ~ Dayaan W
Me and my friend went to purchased vape device and POD salt juice i was entertained very well with one of the staff name Janine, she is so elegant and knowledgeable enough to present what is good for us and how to use the device, she is so professional. I purchased EVIO C and POD salt cuban creme juice i love it to so much. Looking forward to purchased again in your shop and wish to janine will assit us again. One more thing " the ambiance is so clean and smells good ". ~ rika r
Me and my friends recently had the pleasure of experiencing a truly exceptional service at My Vapery. From the moment we walked in, we were greeted with warm and friendly staff Mr. Fady who made us feel welcome and valued. The ambiance of the shop was inviting, with a cozy and elegant decor that created a relaxed and enjoyable atmosphere. The attention to detail in the design and layout was evident, and added to the overall experience. ~ Muhammed F
I had a highly positive experience with Kristine at the Mercato branch. Her friendly and helpful demeanor significantly influenced my purchase decision. With her guidance, I was able to select a variety of flavors that truly suited my preferences. Despite having visited my vapery on numerous occasions in the past, today's exceptional service has solidified my loyalty to the Mercato branch." ~ Ali H
Apparently, I lost my vape which I also bought from them. When I came to the shop Ms. Aimelyn helped me pick a new one and suggested both a device and juice. The place was very clean and she was very accommodating and listens to what I really need. Thank you for having a good service and a wide variety of vape items! I will always buy my Vape items from My Vapery! ~ Edward R
Best vape shop in Dubai🇦🇪! The customer service is 5 stars. Staff are great and always giving good prices and discounts! Responsive to inquiries and super helpful. Very nice treatment and Aimelyn she’s the nicest employee i have ever dealt with wish her luck in her career.Thank you Aimelyn you're the best, definitely I'll come back again😉and buy more vape. ~ angelyn a
Had an excellent experience at the Mercato today buying a good vape device. Babita, the staff member, was incredibly helpful in guiding me to choose the perfect device. Her knowledge and assistance made the shopping process smooth and enjoyable. Thank you, Babita, for your outstanding service! Highly recommend for anyone looking for a great shopping experience ~ Bishu c
I'm very overwhelmed and satisfied to the service that they rendered me during my visit in My Vapery Shop ( Mercato Mall ). One of their staff named Jan was very convincing and well mannered to approached me to tried these new flavors, the Podsalt Blueberry Mist and Vgod Lush Ice. Im very happy with these new flavors that I've been using now. Thank you My Vapery Shop. ~ Johnicole C
It is great to have her in myvapery mercato mall I am so amaze that they have a lot of products and brand in the store and the staff is so great and very professional they are so welcoming great thanks to Marilyn who help me a lot especially in choosing the flavor she is so great and very accommodating I will definitely come back here to shop. ~ gladys a
Great experience to go in Mercato mall the shop and the staff is very accommodating and very helpful especially Marilyn she is very helpful and having patient in me she give all I want and she very listen to me based in what I want in vape she is really good in helping me and go home with smile thank Marilyn. ~ Jennie l
Actually im just browsing the store with no intention of buying haha but the staff Jan was very welcoming and Her convincing power was super! saying that this is way much healthier compared to smoking cigarette.. I will start first with the podsalt disposable watermelon breeze and let’s see if its about time for me to switch to vape. ~ Engin G
I have visited my vapery shop for some purchase few days ago. I have met with Mr. sufyan and he assisted me in my purchase. I was very much satisfied with the behaviour and the way he suggested me the products, was amazing. I must recommend my vapery for your vape purchases. Asif. ~ Asif A
Me and my friends recently had the pleasure of experiencing a truly exceptional service at My Vapery. From the moment we walked in, we were greeted with warm and friendly staff Mr.sufyan who made us feel welcome and valued. Sufyan was really helpful ~ Misbah A
Very good customer service one of the best place to find vape they have awesome collection and the staff are very friendly they help us to find our flavour will come back again and highly recommend to all one of the best staff 👍 thanks for your awesome service Babita one of the best staff ~ Gamers D
I'm so lucky to have stumbled upon this place. The staff are so accommodating and kind. Marilyn have helped me a lot into choosing and selecting according to my preferences. Her service is topnotch. She's the best, I'm telling you. Keep up the good work guys! I'll come back again for more ☺️💯 ~ Regine N
Marilyn is good in excellent staff she very nice to me and I like the shop is very clean when I came to the shop I saw here she cleaning.she cleaning the shop very well ☺️ And I like the smell of the shop and the display of the items are very organize. ~ derren c
I had a great time!! This is my first time to try Pods and i could say the staff are so helpful identifying the best device that suitable for me and I'm happy on their recommendations.I like the vibes and the atmosphere of the shop.It was amazing experience👌 ~ Giovanni P
Best vape shop in town with a nice people special mention to Ms.Jessica for giving nice recommendations about juice flavor and giving best quality service. Her proactive towards work was superb and very friendly service made my day smoothly will come back and recommend to my friends 😘😘😘❤️❤️❤️ ~ mj s
Boutique in Mercato mall is the best, best employees (Marlyn, Bryan, Janen), always helpful and so positive. every visit they are advising really good tastes and always ready to advice on everything depending on your needs. amazing staff and great boutique. ~ Тамарик A
Great selection, great service, You are allowed to try flavours. They sanitise before and after trying. Ameena, Kristy and Florie are the best. Always welcoming and remember all their customers by name. Best store, best of Dubai hospitality. ~ Mihir B
“I had an excellent experience with Sufyan at mercato. He was friendly, knowledgeable, and took the time to help me find exactly what I needed. I really appreciat his excellent customer service and would highly recommend shopping here!”5 stars ~ Anousha V
Thanks a lot to the amazing guys at Mercato Amina, Florie, and Christie, I had a wonderful customer service experience, they are smiling and well explanatory on the products. I’ll be back next time ! ❤️❤️❤️💯😊✅ ~ charles o

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